I made payment via ATM, but I lost the slip / the ATM was out of paper / I dropped the slip in my beer

If you are a Frikkadel client and you have made payment via ATM, please send us an email to finance@frikkadel.co.za which includes the following information:

  1. Date the payment was made
  2. The reference you used (e.g. invoice number)
  3. Amount paid

Once we receive the information we will capture the payment. If the payment does not reflect on our bank statement yet, we will reevaluate the situation after 2 - 3 days.

If you are NOT a Frikkadel client and you have lost your ATM slip, please contact the recipient and ask them to verify that they received the payment on their bank statement. 

 

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