My Payment hasn't been processed, what should I do?

Our Billing Department constantly checks deposits made into our bank account and allocates them immediately depending on the reference number. However, should you find your payment has not been allocated, then please send a Proof of Payment to finance@frikkadel.co.za

We will require one of the following to allocate your payment correctly:

  • Invoice Number (especially if you have more than one invoice, as our system will allocate it to the oldest invoice first)
  • Company Name (please do not use the company name if you have more than one service / domain with us)
  • Domain name
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